Shipping Policy
Shipping Availability
We offer shipping to all major locations across India. Currently, we do not ship internationally. Please ensure that your destination is serviceable by checking your pincode at the time of checkout.
Order Processing Time
All orders are processed promptly to ensure your luxury pieces reach you as soon as possible. Processing usually takes 1-2 business days, excluding weekends and public holidays.
Estimated Delivery Time
Once your order has been processed, the [ESTIMATED DELIVERY TIMEFRAME] is shared. Generally, metro cities receive deliveries within 3-5 business days.
Shipping Fees
FREE SHIPPING ALL OVER INDIA. No minimum purchase is required as we now offer complimentary delivery for every order placed across the country.
Order Tracking
Stay informed about your shipment's journey. You will receive a tracking link via email and SMS once your order has been dispatched from our facility.
Delays & Force Majeure
While we strive for prompt delivery, unforeseen events like extreme weather, logistics strikes, or government regulations may cause delays. We appreciate your patience in such circumstances.
Incorrect or Incomplete Addresses
ROSHH is not responsible for non-delivery due to incorrect or incomplete address information provided by the customer. Please double-check your shipping details before finalizing your order.
Damaged or Lost Shipments
If your package arrives damaged or appears to have been tampered with, please report it to us immediately. We will investigate the issue with our logistics partner to provide a resolution.
Contact Us
If you have any questions regarding our shipping policy or need help with a current order, please reach out to our team at support@roshh.in